EMT Practice Test

1. Question Content...

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Question1: An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

Question2: An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password
Customer contact information
A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

Question3: A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCustomer validate rule.

Question4: Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

Question5: In the Answer area, identify the type of data measured in each report.

Question6: A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

Question7: To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

Question8: Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

Question9: Select each description on the left and drag it to the correct field type on the right.

Question10: Which two conditions do you test with a unit test? (Choose Two)

Question11: Which configuration informs a user by email when an assignment is added to the user's worklist?

Question12: A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?

Question13: A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?

Question14: A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table.
Which two configuration options, when applied in combination, do you use to update the database table when a customer changes rooms? (Choose Two)

Question15: How do you route an assignment so that any available member of the department can perform the task?

Question16: A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.

Question17: An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Question18: A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?

Question19: You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number.
Which validation approach restricts entries for the asset ID field to the required format?

Question20: An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?

Question21: Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?